Privacy Policy

At bax24, we are committed to protecting your data privacy and transparency. This policy explains how we collect, use, and protect your information when you use our platform.

Data Collection

We collect the following information when you use the bax24 platform:

• Account information: name, email, encrypted password, profile picture (optional).
• Facility information: data about the facilities you manage (name, location, technical details).
• Maintenance information: maintenance requests, reports, attachments, dates.
• Usage data: access logs, IP address, browser type, pages visited, session duration.

Data Usage

We use your information for the following purposes:

• To provide and improve facility management services (maintenance schedules, reports, alerts).
• To personalize your experience and display relevant content.
• To communicate with you about system updates or new offers (you can opt out).
• To analyze data to improve platform performance and user experience.

Data Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following cases:

• With service providers who assist us in operating the platform (e.g., cloud hosting, email service) under confidentiality agreements.
• If required by law (e.g., in response to a court order or government investigation).
• To protect our rights, property, or the safety of our users.

Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit (SSL/TLS) and at rest (AES-256).
• Restricted access to data for authorized personnel only.
• Regular security reviews and penetration testing.

Your Rights

You have the following rights regarding your data:

• Access your personal data that we hold.
• Correct any inaccurate or incomplete information.
• Delete your data (subject to legal obligations).
• Object to or restrict the processing of your data.
• Port your data to another platform (data portability).

To exercise these rights, please contact us at support@bax24.com

Cookies

We use cookies and similar technologies to improve platform performance, analyze traffic, and personalize content. You can control cookie settings through your browser.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any material changes via email or an in-app notice. The last update date is indicated at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@bax24.com

Address: [Insert your legal address here]